Frequently asked questions about paperless statements

Yes, you can securely access up to 7 years of statements depending on the account type.

In the Chase Mobile ® app :

Will the paperless statements include information for all of my Chase accounts?

No, it'll only include the information for the account listed on the statement.

How do I go back to receiving mailed statements?

You can update your preferences at any time by going back into your paperless settings in your Chase Mobile ® app or when you've signed into chase.com.

In the Chase Mobile ® app:

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We're here to help you manage your money today and tomorrow

Checking Accounts

Choose the checking account that works best for you. See our Chase Total Checking ® offer for new customers. Make purchases with your debit card, and bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and more than 4,700 branches.

Savings Accounts & CDs

It’s never too early to begin saving. Open a savings account or open a Certificate of Deposit (see interest rates) and start saving your money.

Credit Cards

Chase credit cards can help you buy the things you need. Many of our cards offer rewards that can be redeemed for cash back or travel-related perks. With so many options, it can be easy to find a card that matches your lifestyle. Plus, with Credit Journey you can get a free credit score!

Mortgages

Apply for a mortgage or refinance your mortgage with Chase. View today’s mortgage rates or calculate what you can afford with our mortgage calculator. Visit our Education Center for homebuying tips and more.

Auto

Chase Auto is here to help you get the right car. Apply for auto financing for a new or used car with Chase. Use the payment calculator to estimate monthly payments. Check out the Chase Auto Education Center to get car guidance from a trusted source.

Chase for Business

With Chase for Business you’ll receive guidance from a team of business professionals who specialize in helping improve cash flow, providing credit solutions, and managing payroll. Choose from business checking, small business loans, business credit cards, merchant services or visit our business resource center.

Investing by J.P. Morgan

INVESTMENT AND INSURANCE PRODUCTS ARE:

Chase Private Client

Get more from a personalized relationship offering no everyday banking fees, priority service from a dedicated team and special perks and benefits. Connect with a Chase Private Client Banker at your nearest Chase branch to learn about eligibility requirements and all available benefits.

INVESTMENT AND INSURANCE PRODUCTS ARE:

About Chase

Chase serves millions of people with a broad range of products. Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more, visit the Banking Education Center. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. View the Chase Community Reinvestment Act Public File for the bank’s latest CRA rating and other CRA-related information.

Sports & Entertainment

Chase gives you access to unique sports, entertainment and culinary events through Chase Experiences and our exclusive partnerships such as the US Open, Madison Square Garden and Chase Center.

Chase Security Center

Our suite of security features can help you protect your info, money and give you peace of mind. See how we're dedicated to helping protect you, your accounts and your loved ones from financial abuse. Also, learn about the common tricks scammers are using to help you stay one step ahead of them. If you see unauthorized charges or believe your account was compromised contact us right away to report fraud.

Other Products & Services:

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking℠ account.

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved. Past performance is not a guarantee of future results.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment adviser, member FINRA and SIPC. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

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